Returns & Exchanges

At Fauve, we prioritize the freshness and safety of our gourmet products; therefore, we offer a 30-day satisfaction guarantee for any items that arrive damaged or do not meet our quality standards. Due to the perishable nature of food, please contact us immediately to initiate a refund or replacement for qualifying concerns.

Return Process

• 1.
  Document the Issue

  Take clear photographs of the product and its packaging, especially if there is visible damage or a quality discrepancy upon arrival.

• 2.
  Contact Support

  Email our concierge team at [email protected] with your order number and the attached photos within 48 hours of delivery.

• 3.
  Verification Review

  Our quality assurance team will review your claim within 2 business days to verify the issue and approve your request for a refund or exchange.

• 4.
  Resolution Delivery

  Once approved, we will either ship a fresh replacement at no extra cost or issue a full credit to your original payment method.